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SHIPPING POLICIES

Commonly asked questions can be answered here

SHIPPING FUNDAMENTALS
-All products are made to order -All orders are insured and tracked. -Tracking will arrive in your order confirmation email and be updated regularly, you may enter your phone number for updates. -Orders cannot be returned or refunded as they are made to order. -We are delighted to replace any order you're not satisfied with due to defects.
HOW MUCH IS SHIPPING?
-We offer FREE SHIPPING on orders of $75 or more once any discounts may have been applied. -Standard flat rate shipping is anywhere from $5-8 depending on the item.
HOW FAST IS SHIPPING?
-All orders are shipped within 2-4 business days from the order submission date. -Flat rate shipping is 5-8 days from the time the parcel leaves our facility
WHAT COUNTRIES DO YOU SHIP TO?
-We currently ship to EU//UK//Australia//Japan//Canada//Mexico -We ship from production hubs all over the world, making your shipping costs affordable & fast. -Our shipping rates are comparable to local shipping rates in your native country.
HOW DO YOU SHIP?
-Orders are shipped via USPS, UPS, DHL or FedEx within 0-4 business days of placing an order. -Each product is shipped from the nearest production hub according to your address. Shipping carriers are different for this reason. -All orders shipped to a North Carolina address are subject to a sales, county and municipal tax. -We produce & ship 363 days a year. Excluding Christmas and New Years.
WHAT HAPPENS IF MY ITEM(S) ARRIVE DAMAGED?
Ship happens! Sometimes your item/s can arrive broken in shipping. When this happens, we get a replacement shipped to you as quickly as humanly possible. All we need from you is an email within the 15 days of the shipment date and photographs of the damage. Any damages reported after the 15 days can not be refunded. 👉Email us at chadknightart at [gmail.com]
HOLIDAY GUARANTEED DELIVERY DATES
-All US Wall Art orders (prints & canvas) purchased before Dec 12 are guaranteed delivery in time for X-Mas eve -International Wall Art orders (prints & canvas) purchased before Dec 9th will arrive in time for X-Mas eve delivery -All US Notebook orders purchased before Dec 6th are guaranteed delivery in time for X-Mas eve -All US Tapestry orders purchased before Dec 10th are guaranteed delivery in time for X-Mas eve -All US Sticker orders purchased before Dec 6th are guaranteed delivery in time for X-Mas eve Please email us at the contact form on our website for any questions.

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